Information we publish
Find information in seven classes
Expand any heading below for a summary, then use its link to open the corresponding information page.
Our publication scheme is organised into the seven classes specified in the Government's policy statement. Select a heading to see the information covered and open its proposed dedicated page.
| 1. Governance and decision-making |
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Senior staff names and roles, organisational structure, governance arrangements, decision-making processes and policies, prioritisation of complaints, tenant consultation arrangements (including methodology), and tenant meeting agendas and minutes. |
| 2. Spending |
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Information about spending, grants and the use of service charge revenue. The wider Consumer Standards also require information about how income is spent, directors' remuneration and management costs. |
| 3. Housing Stock Management |
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Information about housing stock plans, maintenance work, progress towards net zero and stock transfers. |
| 4. Performance |
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Inspection outcomes, regulatory ratings, performance reviews, evaluation reports, Tenant Satisfaction Measures, media releases, complaints metrics, information-request data, health and safety performance and assessments, maintenance information and numbers of evictions. |
| 5. Housing Services |
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Descriptions of the services provided, together with advice and guidance for tenants. The wider Consumer Standards also require accessible information about service standards, rents and service charges, safety and quality, tenant rights and responsibilities. |
| 6. Lists and registers |
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Information held in registers required by law, together with other lists and registers relevant to the management of social housing. |
| 7. Social Housing Management |
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Policies and strategies relating to the management of social housing. |