What information is included?
This class covers the following types of information about CESSA HA social housing.
Tenant satisfaction
Tenant Satisfaction Measures and tenant feedback information.
Service outcomes
Repairs, maintenance and relevant housing service performance.
Existing information to access
The documents and webpages below provide related information about this topic.
Published tenant report and accompanying housing-service information
Documents currently listed with CESSA HA reports and accounts
Need help finding information?
If you believe information CESSA HA holds ought to appear in the publication scheme, you can request a STAIRS review. This route is available now.